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How to log in and reset your password

How to restore your password for email login

If you forgot the password for an account that uses an email login, follow these steps to reset it:

1. Click on “Forgot password?”

2. Enter your email address and click “Submit”.

3. You should receive an email with a code to recover your password.

4. Enter the OTP from your device.

Note: If you recently changed your phone or lost access to your authenticator app and cannot provide the OTP, please contact your Account Manager for assistance with account recovery.

5. Create a new password